Privacy Policy

1. General Information

At Claridadandante, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with Guatemala's laws.

2. Data Controller

Claridadandante, with registered address at 4A Avenida 12-59 zona 10, Plaza Fontabella Local 3FA, Guatemala, 01010, is responsible for processing your personal data.

Contact phone: +502 2458 4475

3. Data We Collect

We collect the following information when you use our website:

• Personal identification information: name, email address, phone number
• Contact information voluntarily provided through forms
• Browsing data: IP address, browser type, pages visited
• Cookie and similar technology information

4. Legal Basis and Purpose of Processing

We process your personal data based on:

• Your explicit consent when submitting contact forms
• Compliance with legal obligations applicable in Guatemala
• Legitimate interest in improving our services

Your data is used to:

• Respond to your inquiries and information requests
• Provide information about interior design trends
• Improve user experience on our website
• Comply with legal and regulatory requirements

5. Information Sharing

We do not sell, trade, or transfer your personal data to third parties. We may share information only in the following cases:

• With service providers who help us operate our website
• When required by law or competent authority
• To protect our legal rights

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Restricted access controls
• Regular monitoring of security systems
• Staff training in data protection

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by Guatemalan legislation. Criteria for determining retention periods include:

• Duration of our business relationship
• Legal retention requirements
• Legitimate operational needs

8. Your Rights

In accordance with Guatemalan legislation, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your data
• Object to the processing of your data
• Withdraw your consent at any time
• File a complaint with the competent authority

To exercise these rights, contact us through the means provided in this policy.

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience on our website. For more information, see our Cookie Policy.

10. Links to Third-Party Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies.

11. Minors

Our services are not directed to individuals under 18 years of age. We do not intentionally collect personal information from minors without parental or legal guardian consent.

12. Changes to This Policy

We may update this Privacy Policy periodically. The date of the last update will be indicated at the beginning of the document. We recommend reviewing this policy regularly.

13. Legal Compliance

This Privacy Policy complies with Guatemala's data protection laws, including relevant provisions of the Civil Code and applicable regulations for personal information protection.

14. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, you can contact us:

• Address: 4A Avenida 12-59 zona 10, Plaza Fontabella Local 3FA, Guatemala, 01010
• Phone: +502 2458 4475